For inquires regarding community-based programs, services and facilities: (512) 424-6700
For inquires regarding state institutions, programs, services and facilities: (512) 424-6130
Useful Organizations
Youth Justice
Texas Juvenile Justice Department (TJJD)
TJJD – Inspector General’s Office
Abuse Reporting Hotline: (866) 477-8354
TJJD – Office of the Independent Ombudsman
Phone: (855) 468-7330 [toll-free]
Fax: (512) 490-7626
TJJD – Public Information Coordinator
For inquiries regarding information subject to open records: (512) 490-7172
TJJD – Youth/Parent Inquiries
Phone: (512) 490-7172
Diversions, Probation, & Treatment
Texas Department of Criminal Justice (TDCJ) – Community Justice Assistance Division
Phone: (512) 305-9300
Confinement & Reentry
Bexar County Re-Entry Roundtable
Phone: (210) 335-8744
TDCJ – Offender Status Line
Phone: (800) 535-0283 [free only for calls made in Texas]
Phone: (512) 406-5200 [Austin; for status regarding inmates approved for release]
Phone: (936) 295-6371 [Huntsville]
TDCJ – Parole Division
Phone: (512) 406-5401 / (512) 406-5250
TDCJ – Prison Rape Elimination Act (PREA) Ombudsman
Phone: (936) 437-2133
TDCJ – Reentry and Integration Division
Phone: (936) 437-4452
Phone: (512) 671-2134 [Austin]
Texas Correctional Office on Offenders with Medical or Mental Impairments (TCOOMMI)
Phone: (512) 465-5100
Defense & Innocence
Innocence Project of Texas
Phone: (806) 744-6525
State Bar of Texas – Client-Attorney Assistance Program [to resolve a problem with your lawyer]
Phone: (800) 932-1900
Texas Indigent Defense Commission
Phone: (866) 499-0656 [toll-free]
Phone: (512) 936-6994 [Austin]
Texas Public Defender Offices and Managed Assigned Council Programs
Texas Rio Grande Legal Aid (TRLA)
To apply for services or to refer clients to TRLA: (888) 988-9996 [toll-free]
Map of 22 offices throughout Texas, with linked phone numbers
Thurgood Marshall School of Law Innocence Project
Phone: (713) 313-1139
County Advocates & Other Local Assistance
Texas Conference of Urban Counties
Phone: (512) 476-6174